Terms and Conditions
Last updated: 1 September 2025
Welcome to SNDSTNE SWIM. By accessing or using www.sndstne.com (the “Website”), you agree to be bound by the following Terms and Conditions. Please read them carefully before using our Website or purchasing any products.
1. Privacy Policy
Your privacy is important to us. Our [Privacy Policy] sets out how we collect, use and protect your information. By using our Website, you consent to this use and confirm that all data you provide is accurate and up to date. You are responsible for maintaining and promptly updating your account information.
2. Use of Our Website
You agree not to misuse our Website. Specifically, you must not:
- Commit or encourage unlawful activity.
- Upload or distribute viruses, malware, worms, trojans, or any harmful content.
- Hack, interfere with, or attempt to disrupt our Website, servers, or services.
- Infringe on the rights of others, including intellectual property rights.
- Post offensive, obscene, or defamatory content.
- Send unsolicited advertising or spam to us or users of our Website.
- Attempt to affect the performance or functionality of any computer systems accessed via this Website.
Any breach may be reported to law enforcement, and we reserve the right to suspend or terminate your access.
We will not be liable for any damage caused by denial-of-service attacks, viruses, or other harmful material that may affect your computer, data, or systems from your use of this Website.
3. Intellectual Property & Content
All intellectual property rights in this Website and its content (including text, images, logos, and designs) are owned by or licensed to SNDSTNE SWIM and protected under Australian copyright laws.
You may store, print, and display content for personal, non-commercial use only. You must not reproduce, distribute, publish, modify, or create derivative works from our content without our written consent.
4. Account Registration
If you create an account on our Website, you agree to:
- Provide accurate and up-to-date information.
- Keep your login details secure and confidential.
- Take responsibility for all activity under your account.
We may close accounts if we suspect misuse (e.g. proxy IP use, multiple disruptive accounts, or fraudulent activity).
If using a public or shared device, you must ensure you log out of your account to prevent unauthorised access.
5. Terms of Sale
By placing an order on our Website, you agree to the following:
- All orders are subject to product availability and price confirmation.
- Dispatch times may vary depending on stock levels, shipping carriers, and external factors outside our control.
- You must be at least 16 years of age and hold a valid debit/credit card to purchase from us.
- By placing an order, you confirm all details provided are accurate, that you are authorised to use the payment method, and that sufficient funds are available.
Pricing & Errors
We aim for accuracy but occasionally errors in product details or pricing may occur. If this happens, we will contact you with the option to reconfirm your order at the correct price or cancel for a full refund.
Payment
Payment is processed at checkout. Please note that your card issuer may charge foreign transaction or currency conversion fees—these are outside of our control.
Order Acceptance
When you place an order, you will receive an email acknowledging receipt. This does not constitute acceptance. A contract is formed once your payment has been processed and your order has been dispatched.
6. Delivery
Shipping costs and options are displayed at checkout and form part of your total order cost. We are not responsible for delays caused by postal services, customs, or force majeure events.
7. Returns & Exchanges
Faulty Items
Our goods may come with guarantees that cannot be excluded under the Australian Consumer Law. You may be entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage.
You also may be entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.
If you think that there is a fault with the goods you have received, please let us know straight away by contacting us. Please include as many details as possible about the order and the problem with the goods.
Change of Mind / Size Exchange
In addition to your statutory rights:
- Returns are accepted within 14 days of delivery for exchange or store credit.
- Items must be unworn, unwashed, with all tags and hygiene stickers attached, and in original packaging.
- Sale items are final and cannot be returned unless faulty.
- Swimwear bottoms (e.g. thong or minimal coverage styles) are non-returnable due to hygiene reasons.
How to Return
Please request a return via the Returns page on our Website to obtain an RA number. You are responsible for return shipping costs unless the item is faulty.
8. Indemnity
You agree to indemnify and hold harmless SNDSTNE SWIM, its directors, employees, agents, and affiliates from any claims, damages, liabilities, costs, or expenses arising from your breach of these Terms or use of this Website.
9. Variation
We may update or modify these Terms at any time without prior notice. Continued use of the Website constitutes acceptance of the updated Terms.
10. Governing Law
These Terms are governed by the laws of New South Wales, Australia. Any disputes will be subject to the exclusive jurisdiction of the courts of NSW.
11. Contact Us
If you have any questions, complaints, or feedback, please contact us at:
info@sndstne.com
SNDSTNE SWIM
PO Box 811, Kings Langley NSW 2147
12. Entire Agreement
These Terms, together with our Privacy Policy, constitute the entire agreement between you and SNDSTNE SWIM. Any waiver of rights must be in writing and signed by an authorised representative.