DO NOT ORDER FROM SNDSTNE!!
Zero communication from Sndstne regarding shipping info and after emailing and messaging them on facebook multiple times, I was genuinely afraid that I'd been scammed. The bikini tops I ordered arrived a month after I ordered them and I informed them that I no longer needed the bikinis and wanted to return, and I've been waiting for them to send me the return label for 3 WEEKS. Do not order from this company. They do not seem to have the time or resources to deal with orders that come in and the whole thing has been such a hassle. Also the sizing isn't great as I alternate between sizes S and M so I ordered one of each and both are too small so I'd have to return them regardless.
Great product, average customer service
I have had a really poor experience with Sndstne. I ordered the Torquay top and Byron bottoms on 29/12/2021, which weren't shipped until 10/01/2022 I received them on the 13th and there was a small tear in the top, so I sent an email and Facebook message through to the brand. It took 4 days to get a response and another 4 days to get a paid return shipping label sent to me. They also confirmed that they would be sending a new top through after I posted the faulty one so I would have it on time for a holiday next week. It's been 6 days and the new one still hasn't been sent out and I have received no response from my two messages trying to follow this up. The quality of the bathers feels great and they look wonderful, but definitely not worth the hassle I've been through for 31st days.